Privacy Policy

LoKal is committed to protect the privacy of all its customers. LoKal hereby assures and promises its customers that: 

It shall safeguard, in accordance with strict standards of security and confidentiality, any and all information that is provided to LoKal by its customers.

It shall limit the collection and use of customer's information to the minimum that would be required in order to deliver effective and quality services to its customers and deliver a truly personalised service experience.

LoKal shall permit only authorised employees/personnel, who are trained in the proper handling of customer information, to have access to customer's information, on a need to know basis. 

LoKal will permit only authorised Service Providers and other external organisations like courier companies, who provide support services to have access to customer's information, on a need to know basis. 

Employees, Services Providers, and/or other external organisations, who violate our confidentiality requirements, will be dealt with in accordance with the contracts governing their respective relationships with LoKal.

When you register with our service or order a service from LoKal, you have the option of receiving e-mails regarding updates about special offers and new services including any significant upgrades to LoKal or its associated services. 

LoKal is also bound to cooperate fully should a situation arise where it is required by law or legal process to provide information about a customer. LoKal may also share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes.

LoKal will not monitor, edit, or disclose the contents of a Member's private communications with LoKal unless required to do so by law or in the good faith belief that such action is necessary to:

• Conform to the edicts of the law or comply with legal process served on LoKal; 
• Protect and defend the Agreement or property of LoKal; or 
• Act under exigent circumstances to protect the personal safety of its members or the public.

Member acknowledges and agrees that LoKal neither endorses the contents of any Member communications nor assumes responsibility for any threatening, libellous, obscene, harassing or offensive material contained therein, any infringement of third party intellectual property rights, Agreement arising there from or any crime facilitated thereby.

Changes in Our Practices

We reserve the right to modify this Privacy Policy at any time. If we decide to make material changes to our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please review our Terms of Service on lokalgroup.com.

Effective Date of Privacy Policy 
This Privacy Policy is updated as of 11^th October 2021.